Effective Date: July 2, 2026
Masters Quality Fence (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, mastersqualityfence.com.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website, request a quote, contact us, or otherwise communicate with us. This may include:
- Name
- Email address
- Phone number
- Property type
- Requested service information
- Any additional information you include in your message
We may also automatically collect certain technical and usage information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website or source
- General interaction data with our website
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and quote requests
- Provide fence installation, repair, removal, railing, or related services
- Communicate with you about your project or requested services
- Improve our website, services, and customer experience
- Monitor website performance and analytics
- Detect, prevent, and address spam, fraud, or misuse of our website
- Comply with legal obligations or enforce our rights
3. Contact Forms and Quote Requests
When you submit a form through our website, we collect the information you enter in order to respond to your request, provide an estimate, or follow up regarding our services. We ask that you provide accurate information so we can properly assist you.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand how visitors use the site.
These tools may collect information such as browsing behavior, pages visited, time spent on pages, and other technical usage data. Cookies can also help us improve site performance and user experience.
You can typically control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
5. Google Analytics and Similar Tools
We may use analytics services, such as Google Analytics, to help us understand how visitors use our website. These services may collect information about your use of the website and may use cookies or similar technologies to do so.
For more information about how Google may collect and process data, please visit Google’s applicable privacy and terms pages.
6. CAPTCHA / Spam Protection
Our website may use security and spam-prevention tools, including Google reCAPTCHA or similar technologies, to help protect our forms from automated abuse and spam submissions. These services may collect hardware, software, and user interaction data as needed for security purposes and are subject to the privacy policies of the providers of those services.
7. How We Share Information
We do not sell your personal information.
We may share your information only in limited circumstances, including:
- With service providers or contractors who help us operate our website or business
- With website hosting, analytics, security, marketing, or technical support providers
- When required by law, legal process, or government request
- To protect our rights, property, safety, customers, or business operations
- In connection with a business transfer, merger, sale, or reorganization, if applicable
8. Third-Party Links and Services
Our website may contain links to third-party websites or services, such as social media pages, maps, or external platforms. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect the personal information submitted through our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
12. Your Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as requesting access to, correction of, or deletion of your information.
To make a privacy-related request, please contact us using the contact information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Masters Quality Fence
4963 Kentucky Derby Ct
Jacksonville, FL 32257
Phone: (904) 510-6540